*** IMPORTANT!!! PLEASE READ TERMS THOROUGHLY AT BOTTOM OF PAGE.
*** PLANT DESCRIPTION:
This listing is for the actual plant shown. You will receive the actual plant pictured. It is a plant that I have been growing under my personal care and ready to ship. Plant will ship in the nursery pot (ceramic pot not included) as shown in the substrate/medium that it's currently growing in. Please note any damages & imperfections. Photo before shipping is available upon request. I check all the plants prior to shipping and I DO NOT ship the plant if it is not as described in the listing at the time of shipping. Please be aware that stress and damages to the plant can occur during shipping that may alter the appearance of the plant. This may include browning or yellowing of the leaves, bent leaves and rot on the stem and or roots. While a General Care Guide will be included in the package, it is your responsibility to do your own research on how to properly take care of the plant that you are buying.
I recommend USPS EXPRESS (available at check out). Please NOTE that USPS is still experiencing delays and currently not guaranteeing their delivery date due to pandemic. Estimate Time of Arrival is an estimate only and does not come with a money back guarantee. The best shipping option (though more expensive) is by FEDEX Overnight. If you would like to request for a FEDEX Overnight shipping quote, please leave me a message in the "Note to Seller" when you place your order.
I pack my plants with utmost care using brand new quality packaging materials (not carrier provided) for your plant's benefit and there is $5 packaging cost added to the shipping fee for the packaging materials.
*** SHIPPING WARMER ADD-ON:
If you live in an area where the weather is cold, please purchase a shipping warmer. Adding a shipping warmer to your order is at buyer's discretion. Please note that the shipping warmer will only last up to 72 hours. https://www.etsy.com/listing/879026634/add-on-only-one-heat-packshipping-warmer?ref=shop_home_active_1&frs=1
*** SHIPPING INSURANCE:
I only use the shipping carriers provided by Etsy and that is USPS. I do not purchase shipping labels outside of Etsy. Your USPS shipping amount purchase includes insurance up to $100.00. Buyers may file a claim for damaged and lost items. Etsy offers an optional additional insurance through SHIPSURANCE but it DOES NOT cover live plants.
*** TRACKING UPDATE:
Please contact the carrier directly for ALL questions regarding the status of your shipment. I do not have any additional information regarding your shipping once I ship your plant.
I (the seller) am NOT liable for damage done to the plant by elongated delivery times, inclement weather, loss in transit or mishandling of packages by the carrier. I will ship the plant with utmost care, exactly as described and as shown in the listing. While I try my best to carefully package each plant, the buyer understands things may happen beyond the seller's control during transit and that the buyer understands that the seller has no control over what happens to the plant after they are in the possession of the carrier. Please be aware that damages to the plant can occur during shipping. This may include browning/yellowing leaves, bent leaves and rot on the stem and/or aerial roots. These are live plants that do come with RISKS. There is absolutely no guarantee on them and I (the seller) will not be held responsible once the plant leaves my shop since I cannot control the shipping time, weather condition, shipping handling as well as growing parameters or environment of the plant. While a General Care Guide will be included in the package, it is the buyer's responsibility to do their own research on how to properly take care of the plant that they are buying. All Plant purchases are FINAL. No refund. No Returns. No Exchange. No Replacements. By purchasing this plant, you agree to these terms
Payments by Credit Card & Paypal are processed directly through Etsy.
Estimated time to ship varies depending on the season. My current estimated time that your order will ship out of my shop is 2 weeks from the day of purchase & 3 business days for plants. Please refer to your invoice for the estimated shipping date. You will receive an email along with your tracking number as soon as your order ship. Please note that Estimate Time of Arrival is an estimate only and does not come with a money back guarantee.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 3 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
RETURN: I DO NOT accept returns or exchanges for plants. Please read TERMS specific to plants on individual plant listing.
For all other items, please read below:
> Please contact me within 24 hours of receiving your item prior to returning your item.
> All items must be shipped back within 7 days of receipt.
> Return labels and other shipping expense in connection with the return will be at buyer's expense.
> Initial shipping cost paid at time of purchase is non-refundable as that fee has been exhausted and paid to the carrier.
> Refund will be issued within 7 days upon receipt of returned item in original condition.
> Returned items that are damaged during return transit will not be refunded.
I accept cancellation.
> Please contact me within 24 hours of placing you order.
> Refund will be issued within 7 days upon receipt of cancellation request.
ITEM REPLACEMENT: I DO NOT grant replacements for plants.Please read TERMS specific to plants on individual plant listing.
For all other items, please read below:
> If you received a damaged item due to shipping, you may request for a replacement provided I still have the item in stock.
> Please contact me within 24 hours of receiving your item.
I proudly stand by the products & service that I make and provide and nothing pleases me more than a very satisfied customer. If you have any question or concern about a product that you received from me, please let me know by way of convo and I will do my very best to answer your questions :)
Note on Weather Exposure:
For the most part, the materials used in your wreath are considered durable to moderate outdoor exposure unless otherwise noted. I suggest hanging your wreath on a door that has an overhang to protect it from rain and direct sunlight. Over time, as with anything left outside, your wreath will fade. As well, the hot glue will let loose because it does not expand or retract with changing temps. Simply re-apply hot glue to the loose flower when this happen. There will also be some flowers that fade faster than others. Your wreath may also fade quicker due to its longer exposure time. This too is normal. Applying a UV protective spray will the seal the wreath, help protect it from UV rays and will make your wreath outdoor friendly :)
Yes. All the wreaths are made with the highest quality and most realistic looking artificial materials.
I suggest hanging your wreath where it will be protected from rain and direct sunlight. The grapevine wreath & the letter is of wood material and will get soaked when let out in the rain. This will cause your letter to wither or stained. Over time, as with anything left outside, your wreath will fade. As well, the hot glue will let loose because it does not expand or retract with changing temps. Simply re-apply hot glue to the loose flower when this happen. There will also be some flowers that fade faster than others. Your wreath may also fade quicker due to its longer exposure time. This too is normal. Applying a UV protective spray will the seal the wreath, help protect it from UV rays and will make your wreath outdoor friendly :)
The letters are hand-painted in white by default. If you want a different paint color for your letter, just leave me a message in the 'Note to Seller' during checkout regarding your request.
For the most part, I use a 20" wreath with a 14" inch Script monogram in most of my listing pictures unless otherwise noted in the description.
Adding a monogram to your wreath is an optional feature. You can purchase a wreath with or without a monogram. The price changes based on your selection.
Yes :) Just leave me a message in the 'Note to Seller' during checkout regarding your request.
Yes :) If it's a ribbon, that i already have. Just leave me a message in the 'Note to Seller' during checkout regarding your request.
You can choose from 18", 20", 26" & 32" in approximate overall outside diameter from tip to tip. Grapevine wreaths are natural products and so measurements & shapes may vary. I order my grapevine wreaths in bulk and the base sizes are unreliable thus I market my wreaths based on the approximate overall outside diameter of the finished wreath (from tip to tip) and not the base wreath used.
Yes :) Just write up the message that you want in the 'Note to Seller' that is available during checkout and I will be sure to include a note inside the package with your message! Thanks!