US Seller. Live Plant. Real Photo.
You will receive the exact plant pictured- please note any damage pictured.
Plants are shipped Mon-Wed, in their current clear pot filled with sphagnum moss.
Healthy & strong roots with very good variegation.
I (the seller) am NOT liable for damage done to plant by elongated delivery times, lost in transit or mishandling of package by USPS. I will ship the plant exactly as described and as shown in the listing. While I try my best to carefully package each plant, the buyer understand things may happen beyond the seller's control during transit and that the buyer understand that the seller have no control over what happens to the plant after they are in the possession of USPS.
While a General Care Guide will be included in the package, it is the buyer's responsibility to do their own research on how to properly take care of the plant that they are buying. All Plant purchase is FINAL. No refund. No Exchange. By purchasing this plant, you agree to these terms. I HIGHLY RECOMMEND you select USPS priority express mailing option upon checkout.
Thank you :)
Payments by Credit Card & Paypal are processed directly through Etsy.
Estimated time to ship varies depending on the season. Please refer to your invoice for the exact shipping date. All items are shipped via USPS. Approximate ETA (Estimated Time of Arrival) from purchase to receipt is 2-4 weeks for Ground Shipping.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 3 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
I accept returns.
> Please contact me within 3 days of receiving your item prior to returning your item.
> All items must be shipped back within 7 days of receipt.
> Return labels and other shipping expense in connection with the return will be at buyer's expense.
> Refund will be issued within 7 days upon receipt of returned item in original condition.
> Damaged items will not be refunded.
> A $20 fee per item will be deducted from your refund for Items that were bought with FREE Shipping Offer to cover the cost of the initial shipping.
I accept cancellation.
> Please contact me within 3 days of placing you order.
> Refund will be issued within 7 days upon receipt of cancellation request.
If you received a damaged item due to shipping, you may request for a replacement provided I still have the item in stock.
> Please contact me within 3 days of receiving your item.
I proudly stand by the products & service that I make and provide and nothing pleases me more than a very satisfied customer. If you have any question or concern about a product that you received from me, please let me know by way of convo and I will do my very best to answer your questions :)
Note on Weather Exposure:
For the most part, the materials used in your wreath are considered durable to moderate outdoor exposure unless otherwise noted. I suggest hanging your wreath on a door that has an overhang to protect it from rain and direct sunlight. Over time, as with anything left outside, your wreath will fade. As well, the hot glue will let loose because it does not expand or retract with changing temps. Simply re-apply hot glue to the loose flower when this happen. There will also be some flowers that fade faster than others. Your wreath may also fade quicker due to its longer exposure time. This too is normal. Applying a UV protective spray will the seal the wreath, help protect it from UV rays and will make your wreath outdoor friendly :)
UV Protective Spray for Wreath:
❤Please visit my newly opened BRIDAL shop!
ETA (Estimated Time of Arrival) is 2-3 weeks for Priority Mail & 3-4 weeks for Ground Shipping. This is the time that you should expect to receive your wreath from the time you placed your order.
You will receive an email along with your tracking number as soon as your order ship. Please refer to your tracking number for the estimated delivery date.
***Delivery dates are an estimate only, and don't come with a money-back guarantee.
Yes. All the wreaths are made with the highest quality and most realistic looking artificial materials.
I suggest hanging your wreath where it will be protected from rain and direct sunlight. The grapevine wreath & the letter is of wood material and will get soaked when let out in the rain. This will cause your letter to wither or stained. Over time, as with anything left outside, your wreath will fade. As well, the hot glue will let loose because it does not expand or retract with changing temps. Simply re-apply hot glue to the loose flower when this happen. There will also be some flowers that fade faster than others. Your wreath may also fade quicker due to its longer exposure time. This too is normal. Applying a UV protective spray will the seal the wreath, help protect it from UV rays and will make your wreath outdoor friendly :)
The letters are hand-painted in white by default. If you want a different paint color for your letter, just leave me a message in the 'Note to Seller' during checkout regarding your request.
For the most part, I use a 20" wreath with a 14" inch Script monogram in most of my listing pictures unless otherwise noted in the description.
Adding a monogram to your wreath is an optional feature. You can purchase a wreath with or without a monogram. The price changes based on your selection.
Yes :) Just leave me a message in the 'Note to Seller' during checkout regarding your request.
Yes :) If it's a ribbon, that i already have. Just leave me a message in the 'Note to Seller' during checkout regarding your request.
You can choose from 18", 20", 26" & 32" in approximate overall outside diameter from tip to tip. Grapevine wreaths are natural products and so measurements & shapes may vary. I order my grapevine wreaths in bulk and the base sizes are unreliable thus I market my wreaths based on the approximate overall outside diameter of the finished wreath (from tip to tip) and not the base wreath used.
Yes :) Just write up the message that you want in the 'Note to Seller' that is available during checkout and I will be sure to include a note inside the package with your message! Thanks!